Role Summary:

The Project Manager is a critical and influential part of the delivery team and reports directly to the PMO Manager. The Project Manager collaborates with both client and Infostream’s Cyber Defense Centre teams to keep technical and managed security service onboarding projects on track. The position is primarily customer facing to both technical and business stakeholders, strong communication skills and the ability adjust the message to the audience is a must. The Project Manager should have strong organizational and documentation skills and be able to effectively lead a diverse team of experts to achieve the client’s security goals including PMP certification.

Key Responsibilities:

• Manage multiple projects at the same time
• Manage the entire lifecycle of assigned projects from initiation to closure
• Manage Cyber Defense Centre (CDC / CYBER DEFENSE CENTRE (CDC)) Onboarding engagements
• Establish a plan for assigned projects, including management of tasks, deliverables, risks, resources, and issues
• Conduct project stakeholder meetings to solicit feedback, and set expectations
• Ensure project budgets and financials are forecasted and managed in a timely manner
• Escalate project issues or concerns to key internal and customer stakeholders
• Produce regular reports on the progress of projects and metrics
• Provide customer service, including interacting with customers, answering customer enquiries, and effectively handling customer escalations
• Adhere to Infostream Cyber Defense Centre Group’s established project management methodologies

Qualifications:

• 5 to 7 years’ work experience in Project Management for a managed security services provider
• Experience with Managed Security Services Onboarding
• PMP certification is mandatory
• CISSP or CISM certification mandatory
• CYBER DEFENSE CENTRE (CDC) or SIEM implementation experience
• Strong oral and written communication skills
• Ability to write and edit clear and concise reports, meeting minutes, and documentation
• Superior organizational and data entry skills and the ability to manage numerous complex projects in parallel

Benefits of working at Infostream:

• We believe in innovation and vibrant culture – work for an innovative, people-first, Digital Transformation Solutions company that values entrepreneurialism
• Pay for Performance excellent base salary and extensive performance bonuses.’
• We believe in a flexible work structure – A flexible hybrid work model that empowers you to do your best work whether at home or at the office
• We care about your rewards – Competitive compensation including equity programs
• We care about your health – comprehensive group health and dental benefits and life insurance, including a Lifestyle Spending Account for all your wellness needs
• We care about your rest – a flexible paid-time-off policy with unlimited vacation days, flexible sick and mental health days
• We care about your development – industry training and certifications constant
• We care labs – intense labs to sandbox, train with peers and vendors
• Dental care
• Employee assistance program
• Extended health care
• RRSP match
• Vision care